Privacy Policy

Privacy Policy for Niya Healthcare Limited

Niya Healthcare Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. This policy complies with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, address, email address, phone number.
  • Professional Information: Job title, employment history, qualifications, professional registrations.
  • Healthcare Information: Information related to the care you provide or receive, including patient details (where applicable and necessary for staffing purposes).
  • Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and dates/times of access.
  • Cookies: Small data files stored on your device to improve website functionality and user experience.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you fill out forms on our website, apply for a job, contact us via email or phone, or provide information during the course of our services.
  • Automatically: Through the use of cookies and other tracking technologies when you visit our website.
  • From Third Parties: From recruitment agencies, professional references, or other healthcare organizations (with your consent, where required).

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To match healthcare professionals with suitable placements in nursing homes and hospitals, and to provide direct care services.
  • Communication: To respond to your inquiries, provide updates on our services, and send important notices.
  • Recruitment: To process job applications, assess qualifications, and conduct background checks.
  • Website Improvement: To analyze website usage and improve the content and functionality of our website.
  • Legal Compliance: To comply with legal obligations, such as regulatory reporting and record-keeping.

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: Where you have given us explicit consent to process your personal information for a specific purpose.
  • Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period will depend on the nature of the information and the purpose for which it was collected.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive data during transmission and storage.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Regular Security Assessments: Conducting regular security assessments to identify and address potential vulnerabilities.
  • Data Breach Procedures: Implementing procedures to respond to data breaches and notify affected individuals and regulatory authorities as required by law.

7. Sharing Your Information

We may share your personal information with the following categories of recipients:

  • Healthcare Organizations: Nursing homes, hospitals, and other healthcare facilities for the purpose of providing staffing solutions.
  • Service Providers: Third-party service providers who assist us with website hosting, data analytics, payment processing, and other services.
  • Legal Authorities: Government agencies, regulatory bodies, and law enforcement authorities as required by law.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

8. Your Rights

Under the GDPR and the Data Protection Act 2018, you have the following rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Erasure: You have the right to request that we erase your personal information under certain circumstances.
  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
  • Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.

9. Cookies

Our website uses cookies to enhance your browsing experience. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date of the policy. We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

[Insert Contact Information]

13. Data Protection Officer

If we have appointed a Data Protection Officer (DPO), their contact information will be provided here.

14. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your privacy rights. The supervisory authority in Northern Ireland is the Information Commissioner’s Office (ICO).

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.